One Platform.
One Team.
More Money.

$3–6K
More Revenue

per room, per year on average

$1.4B
in Direct Bookings

for our clients this year

$162M
Through Our Call Center

for our clients this year

$156M
Through Marketing Campaigns

for our clients this year

What Makes A
Complete Hospitality CRM?

A complete CRM unifies your systems, teams and marketing efforts.

The NAVIS Complete Hospitality CRM is not just a list manager, loyalty program or data warehouse. Our CRM is, in fact, all of these things. You will get a full 360-degree view of your guest, unified systems and data to equip you with the tools you need to reach your guests at each stage of the customer journey.

Reservation Sales

Arm your reservation sales team with the tools they need to boost your voice channel and recognize your guests. With NAVIS your agents will know who’s calling, what campaign prompted each call, have past stay-history at their fingertips and much more.

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Marketing

With the right tools, your marketing efforts can work in harmony to create beautiful, and effective touch points for each stage of the guest journey. Know what’s working and why. Stop making decisions based on ‘gut feelings’, empower your marketing efforts and see the ROI with the NAVIS Marketing Suite.

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Analytics

Bring your performance and demand data from reservations, marketing, and revenue management into a single platform. Our Analytics Suite provides real-time and trustworthy reporting to align all of your teams around the right metrics.

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Hear it first hand…

 

“With NAVIS, we’ve added $1 million in new leisure business.”

Karlyn Hosie, Director of Revenue Strategy Skamania Lodge

 

“Without NAVIS technology I would not be able to track ROI on any of my marketing spends like I can today.”

Becky Moore, Marketing Manager Granite Peak Management

      

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The Complete Guide to CRM for Hotels