Calendar of Events

FEB 13th, 2020

@ 11am PST


Where Tech Meets People: Humanizing The Guest Experience

What will we cover?

Chat tools, automated emails, phone trees, social media, and texting are just a few of the many ways that guests are choosing to interact with hotels and vacation rentals. These automated methods have the potential to save valuable time for busy staff, but could you be losing control of your guest experience and causing your guests to book elsewhere?

Join Jen Severns from Signature Worldwide, along with Kris Anderson and Amir Rashid from NAVIS for the fourth part of our webinar series, where we’ll dive into the risks you face by keeping your guests away from a live person. Walk away with knowledge on which tools you can leverage to build out successful sales communication to help bridge automated and live communication experiences, along with these key takeaways:

– How to give auto-responses a voice
– A look at labor impact vs. direct dollars
– Where do your guests go if you’re not answering with a real person?

March 2nd – 4th, 2020



La Cantera Resort & Spa, San Antonio, TX

This event brings together some of the top minds and key players in the hospitality industry. We come together each year to connect, empower, and grow. You will walk away with the tools to support and empower your team, gain strategic insight into new technology, trends and resources, and provide your guests with the best experience possible throughout their journey. The conference presentations, workshops and panels will focus on hospitality industry trends, enhancements and new developments in our products and services, and revenue building tactics to foster the most success in your business and for your teams. Return to your property feeling renewed, inspired and ready to tackle new paths and possibilities to help you achieve your goals.

March 16th – 20th, 2020


Preferred Global Conference
Boston, MA

The PH&R Global Conference will feature engaging speakers, enlightening presentations, and inspiring events, our 2020 gathering will bring together esteemed colleagues from around the globe to celebrate our collective passion for travel, luxury, and hospitality and create impactful dialogues about new ways to collaborate and drive our businesses forward.

March 18th – 20th, 2020


Hunter Hotel Investment Summit

Atlanta, GA

The Hunter Hotel Investment Conference looks at industry trends and emerging opportunities in order to focus on information today’s investors seek as they grow their business.

April 27th – 28th, 2020


VRMA Spring Forum
Chicago, IL

The 2020 Spring Forum – taking place April 27-28, 2020 in Chicago, Illinois – is designed to be the most interactive, engaging spring conference in the vacation rental industry. Replacing our Eastern and Western Conferences, the Spring Forum provides increased ways to network with peers from across the country and more opportunities to learn through innovative education formats.

May 6th – 8th, 2020


OPMA Spring Summit
Miami, FL

The Onsite Property Management Association (OPMA) holds an Executive Summit twice a year – once in the Spring (May) and once in the Fall (November). The Summits are designed for OPMA member executive level representatives and their senior management teams dedicated to the onsite property management sector, OPMA preferred suppliers and speakers. Members represent diverse entities servicing the travel industry and speakers present their insights into the overall lodging sector.

Want to connect one-on-one, or have a question about any of our upcoming events?