NEWS AND EVENTS
SEE HOW NAVIS IS TRANSFORMING THE HOSPITALITY INDUSTRY
Calendar of Events
FEB 13th, 2020
@ 11am PST
Where Tech Meets People: Humanizing The Guest Experience
What will we cover?
Chat tools, automated emails, phone trees, social media, and texting are just a few of the many ways that guests are choosing to interact with hotels and vacation rentals. These automated methods have the potential to save valuable time for busy staff, but could you be losing control of your guest experience and causing your guests to book elsewhere?
Join us for the fourth part of our webinar series, where we’ll dive into the risks you face by keeping your guests away from a live person. Walk away with knowledge on which tools you can leverage to build out successful sales communication to help bridge automated and live communication experiences, along with these key takeaways:
– How to give auto-responses a voice
– A look at labor impact vs. direct dollars
– Where do your guests go if you’re not answering with a real person?
March 2nd – 4th, 2020
La Cantera Resort & Spa, San Antonio, TX
This event brings together some of the top minds and key players in the hospitality industry. We come together each year to connect, empower, and grow. You will walk away with the tools to support and empower your team, gain strategic insight into new technology, trends and resources, and provide your guests with the best experience possible throughout their journey. The conference presentations, workshops and panels will focus on hospitality industry trends, enhancements and new developments in our products and services, and revenue building tactics to foster the most success in your business and for your teams. Return to your property feeling renewed, inspired and ready to tackle new paths and possibilities to help you achieve your goals.