Why Attend?

From thought-provoking speakers, expert-led breakouts and endless amounts of fun, you’ll have the opportunity to connect with hospitality peers, learn industry best practices and be inspired by innovative technology.

Inspiring discussions on these key topics

Future proofing your business

Gain insight into lessons learned from past economic threats, learn how others are leveraging data to avoid common pitfalls and find out what you need to do weather the storm.

Making data-driven decisions

Get a clearer picture of the market, what is shaping and driving demand and learn how to best analyze and understand your data to maximize your top line

Channel profitability

Understand the costs and strategies of inbound channels of demand for maximizing profitability and insights into how to best work with OTAs to maximize profitability.

Driving direct bookings and increasing loyalty

Strategies and tactics to gain deeper insight into your guests’ preferences to the drive personalization required to interact on a one-on-one basis, drive more direct bookings and increase repeat business.

Improving guest experience

Guest experience is king. Learn how to develop end-to-end strategies and create the personalized, memorable experiences your guests crave to keep them coming back.

Innovative hospitality trends

Gain insights into emerging technologies in the hospitality industry that help modernize and improve guest experience, streamline operational efficiencies and drive real results for your business.

Aligning and empowering your teams

Guest experience is king. Learn how to develop end-to-end strategies and create the personalized, memorable experiences your guests crave to keep them coming back.

Building and managing your workforce

Create a performance culture by hiring the right people, training them effectively and coaching for ongoing success.

We learn so much and bounce ideas off each other, what has worked for you, what has worked for other people. It’s truly unlike any other conference that I regularly attend in the industry.

Bob Kissell
Digital Marketing Manager
Village Realty

 

“The greatest takeaway from the conference is speaking with other leaders who experience the same difficulties and successes that we do.”

Ben Wambaugh
Assistant Reservations Manager
Sea Island Resort

 

“Connecting with other professionals at this conference is the primary reason I come. Those are the individuals that are in the weeds with these tools and systems that can help you grow the fastest.”

Josh Hogan
VP of Sales, Marketing & Revenue Management
Woodside Hotels & Resorts

 

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