Connect. Empower. Grow.

Connect with hospitality industry leaders and peers, empower your team and partners, and leave with the tools you need to grow.

Thursday, March 7th:

How Your CRM Should Work For You | Brise Carpenter and Joel Chojnacky

How To Empower & Incentivize Your Reservation Sales Team | Andy Steinberg and Brent Sanders

How Loyal Are Your Guests? Strategies to Measure and Increase Satisfaction, Plus Build Relationships | Becky Wilkins and Steve Geiger

Where's the ROI? Understanding Key Performance Indicators for Hotels And Resorts | Jim Mangan and Shawn Cannon

Where's the ROI? Understanding Key Performance Indicators for Vacation Rentals | Hannah Gaddini and Sara Weldon-Snyder

How To Win On Google In 2019 | Matt Bare, Q4Launch

Friday, March 8th:

The State Of The Hospitality Industry. What To Watch And What To Know | Elyse Carfrey, STR & Hotel News Now

Boom Or Bust. Owner Retention Planning For The Next Recession | Jack Newkirk and Stacie Bushaw

Most Profitable Models: Reservations Teams And RezForce | Josh Guthrie and Matt Juarez

You Have The Guest Data. Now What? | Jim Mangan and Steve Wix

Your Agents Can Perform Better: How To Lead Effective Coaching And Training | Mike Nelson and Jen Severns, Signature Worldwide

Privacy Laws Have Landed. How They Are Changing Your Job | Amber Leto and Kishore Bhattacharjee

Leveraging NAVIS Tools & Support! Best Practices and Tips | Bryce Nelson, Caitlin Coltin and David Berger

Momentum Matters! Advanced Lifecycle Strategies That Drive Direct Bookings | Lindsey Strickland and Mike Nelson

Not My Problem: How To Break Down Silos Between Departments | Ryan Rodger