NAVIS PCI LEVEL 1
FOR HOTELS & VACATION RENTALS

WHAT PCI LEVEL 1 CERTIFICATION MEANS FOR YOUR BUSINESS AND WHY IS IT IMPORTANT TO PARTNER WITH TECHNOLOGY COMPANIES THAT HAVE IT

PCI Level 1 Certified Hospitality CRM 

At NAVIS, we take the security of your guests’ data very seriously. Because we know the importance of our client’s security, we have obtained Level 1 (highest level) PCI DSS certification as a service provider. PCI (Payment Card Industry) security standard compliance is an increasingly important requirement in the hospitality industry and is the international benchmark for secure business practices.

What does PCI Level 1 Mean?

According to the PCI Security Standards Council, PCI DSS is a set of universally accepted standards that help protect the safety of customer data. PCI DSS sets the operational and technical requirements for organizations accepting or processing payment transactions, as well as for software developers and manufacturers of the applications and devices used in those transactions.

Put simply, any business entity that is involved in accepting, processing, and storing payment card information is required to comply with PCI DSS. PCI Level 1 certification is the highest level of certification that can be achieved.

PCI is not only about network and computer security. It also applies to securing paper documents, proper shredding of documents, document retention, secure logins and restricting what personnel can access certain systems.

How did NAVIS get PCI Level 1 Certified?

This type of assessment requires an initial, on-site audit and ongoing inspections to maintain NAVIS’ compliant status. As leaders in hospitality sales and marketing technology, we realize that your guests depend on you to keep their information safe… and you rely on us to ensure you’re protected.

Why is PCI Level 1 for Hotels and Vacation Rentals Critical?

If you process credit card information, you are required to be PCI compliant. PCI (Payment Card Industry) security standard compliance is an increasingly important requirement in the hospitality industry and is the international benchmark for secure business practices. In 2017, the Accommodations industry had 201 breaches and 215 security incidents according to an ICT Security Magazine Data Breach Report.

Some hotels are not in compliance and don’t even know it.  There are significant penalties associated with non compliance including lawsuits, audits, fines and even losing the ability to process credit card payments.

What if there is a data breach at my hotel or vacation rental?

Who’s liable? You are. Data security breaches can cost a hotel an average of $141 per compromised record (according to a 2017 IBM study on the cost of data breaches). This does not include the cost of defending a lawsuit, if one is brought, or fines for non-compliance from individual credit card brands. To put this into perspective the average data breach costs around $3.62 million, and takes an average 191 days to contain.

How can you make sure you’re covered? Each hotel, resort or vacation rental company needs to ensure specific security measures are in place and that your technology vendors are compliant.

What if there is a data breach at my hotel or vacation rental?

Who’s liable? You are. Data security breaches can cost a hotel an average of $141 per compromised record (according to a 2017 IBM study on the cost of data breaches). This does not include the cost of defending a lawsuit, if one is brought, or fines for non-compliance from individual credit card brands. To put this into perspective the average data breach costs around $3.62 million, and takes an average 191 days to contain.

How can you make sure you’re covered? Each hotel, resort or vacation rental company needs to ensure specific security measures are in place and that your technology vendors are compliant.

At NAVIS, we are committed to the highest level of security for our customers – which is why we are the first omni-channel CRM to achieve PCI Level 1 Certification.

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