Call Center & Professional Services
Empowered Teams & Happy Guests
Personalized Services For Better Support And ROI
Your success is our goal. That’s why as part of the NAVIS CRM suite, we offer personalized and comprehensive services to support your teams as they support your guests along the entire guest journey. From call center overflow and after hours support, to dedicated client advocates who will help you achieve the goals you have set forth for your business, and meet the needs of your guests—seamlessly.
Call Center Services
Capture your bookings and data when your team is unavailable
NAVIS RezForce is hospitality’s highest performing call center service. Staffing for peaks and valleys makes it difficult to maximize profit while delivering exceptional guest service. RezForce helps hoteliers and vacation rental managers capture direct bookings and reservation lead data when their agents are unavailable.
Hospitality Marketing Services
Professional support for your busy marketing team
Get the professional marketing support your team needs to make a more significant impact with their email campaigns other marketing efforts. The NAVIS ProServices team is dedicated to helping you take the CRM marketing services we provide to your team to the next level.
Client Success Representatives
A team completely invested in your company’s success
Our clients receive a dedicated customer support representative with their account, no matter what. Why? Because we believe in empowering and supporting our clients so that the software and services we provide not only does its job, but also works in the right way at the right time for their teams.