Marketing Suite

MARKETING AUTOMATION THAT’S INTELLIGENT & PERSONAL

The Right Message at
the Right Time

Automate and deliver personalized emails to the right people at the right time. Easily segment and nurture your existing demand with powerful list management, lifecycle email marketing, stay communications, guest surveys, and real-time collaboration with your call center.

Integrated List Management

Stop the exporting and uploading. The NAVIS Marketing Suite’s dynamic list management tools automatically merges and updates your lead and guest data.

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Single-record householding for family members
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Automatically scrub against future bookings
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Recognize guest behaviors and preferences

Quick and Easy to Use Email Templates

Create beautiful emails in minutes using our drag and drop editor. No HTML skills required! You can quickly create messages with images, text, and call-to-action buttons to send targeted emails that deliver results!

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Drag and drop templates for easy and timely communications
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Automated messages for ongoing guest touches

Intelligent Stay Communications

Integrate with your PMS to generate beautiful, personalized stay communications pre, during and post-arrival to ensure they have a wonderful stay.

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Integrate with your existing PMS
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Take the burden off of your reservations agents
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Facilitate upsells
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Increase repeat stays
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Measure and share guest satisfaction through survey functionality

Nurture New and Repeat Stays

Dramatically increase new and repeat bookings by programming personalized follow-up emails to all ‘not-booked’ reservation inquiries. And, automatically reach out to past guests with perfectly timed communications that drive repeat visits.

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Integrate with your existing PMS
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Increase repeat stays
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Improve guest-stay communications
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Measure guest satisfaction through survey tools

Services to Drive Success

Services and solutions work better together. That’s why, when paired with our services and dedicated business coaching, clients see measurable performance improvement and revenue gains from their reservations and marketing efforts. 

Professional Services Support

NAVIS ProServices offers our clients professional solutions, whenever you need help.Whether a particular discipline that is either outside your core knowledge or that requires time and resources you can’t spare!

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Marketing Template and Campaign Design
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Strategy and Best Practices
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Implementation and Integration Support
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Training and Development Support for New Team Members

Dedicated Marketing Support

Your marketing goals may seem easy to plan, but can sometimes be harder or more complicated to achieve. When you have most or the full suite of NAVIS CRM solutions, a Client Advocate comes standard. Your Client Advocate will:

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Proactive Coaching and Support for Your Reservation Sales and Marketing Leaders
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Quarterly Benchmark Reporting
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A Single Contact for All of Your Account Needs and Questions
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Strategies, Campaigns and Best Practices They’ve Seen Work with other Hotels or Vacation Rental Companies
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